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  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Where is Nema TV available?
    Nema TV is available across North America (United States, Canada ) , United Kingdom and Europe. You only require an internet connection and a supported streaming device, including: Roku streaming players & Roku TV™ models, Amazon Fire TV, Apple TV, Android TV streaming players & TV models (such as the Nvidia Shield & televisions manufactured by Sony, Sharp, and more),as well as iOS and Android mobile devices.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I cancel Nema TV?
    Nema TV is flexible. There are no contracts and no commitments. You can easily cancel your account online by login on our website. There are no cancellation fees – start or stop your account anytime.
  • How do I pay for Nema TV? How am I billed?
    You can pay for your Nema TV subscription using Visa, MasterCard and American Express credit cards, PayPal as well as Visa and MasterCard debit cards. When you sign up to our service , you will be subscribed to automated recurring billing and you can cancel at anything if you do not wish to continue to use Nema TV.
  • Why can’t I sign in to My Account?
    If you are unable to sign in with your current password, request a password reset email. You will receive an email with password reset instructions, that will allow you to log in to your 'My Account'.
  • How can I manage Nema TV account?
    You can manage your Nema TV account information, including email & mobile phone number, or payment method changes, by simply logging into your 'My Account' from the Nema TV website.
  • Why do I see a message that there is a problem with my payment method?
    This message indicates that Nema TV was unable to collect payment because the financial institution rejected the monthly charge. To resolve the issue, sign in to your 'My Account' and update or change your payment method. In most cases, this will resolve the issue. If you're still having trouble updating your account with new payment information, please try a different payment method, or contact your financial institution to ensure your payment information is up to date and supports recurring transactions.
  • Do you offer Parental Controls?
    Yes. Parental controls can be enabled within HabaliTV’s settings.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How many people can watch at the same time?
    You may access Nema TV content on up to 2 devices simultaneously. One Streaming device and one phone or table Can I watch when travelling? Yes! As long as you have access to a high speed internet connection.
  • How do I save to My Favourites?
    It is easy to add content to your favourites with Nema TV. Simply select your desired content, whether it be a live TV program or an on-demand title, and select the “Add to My Favourite” button. From the main menu, select My Favorite to view all your favourite programming in one place.
  • How do I find or search for live TV channel?
    Nema TV’s search option makes it easy to find a live TV channel. Use our in-app search function to find your desired channel, Searching for your favourite programming has never been this easy!
  • What is DVR? How does it work?
    Watch previously aired programming with our popular DVR feature! Simply scroll back in your TV guide and click on the desired show. ‘ CatchUP ’ TV is offered for programming which aired within the last 2 days on selected channels. You can also ‘Pause & Restart’ anytime. Never miss a show again!
  • Is Nema TV easy to use?
    Yes! To start watching Nema TV on your phone, tablet, or TV, sign up at nematv.com. Make sure you have an internet connection and supported device, download the Nema TV app from the app store of your choice, and start watching right away.
  • How do I download the Nema TV app?
    Nema TV is available to download in application stores for Apple TV, iOS (iPad/iPhone), Amazon Fire TV, Roku, and certified Android TV devices. Simply search for “Nema TV” in the application store search field and install.
  • How do I sign up?
    Follow these easy steps to start watching Nema TV today !: •Visit NemaTV.com •Register for Nema TV choose your package and pay for a plan, you will receive an email confirmation •Download the Nema TV app on your compatible device •Enter your username and password •Start Watching!
  • Restart your home network
    •Turn off your streaming device •Unplug both your modem and router and wait 30 seconds •Plug in your modem and wait until no new indicator lights are blinking •Plug in your router and wait until no new indicator lights are blinking •Turn on your streaming device and try Nema TV again. If you have completed the steps above but are still experiencing freezing and unresponsiveness on your device, you will want to contact your internet service provider and/or device manufacturer for assistance. They can help you diagnose and resolve network connectivity issues or device performance errors.
  • Having Trouble Watching NemaTV?
    Like all streaming services, Nema TV stability and performance is dependent on the quality of your internet connection. If you experience trouble watching Nema TV, in the vast majority of situations, the problem is related to performance fluctuations of the underlying internet connection, or your local network. Nema TV recommends that, wherever possible, your device be connected to the internet via ethernet cable, to mitigate any problems which could be experienced as a result of fluctuations in wireless connectivity. •Ensure you are attempting to access service using a supported device •Ensure you are not connected to a public Wi-Fi network •If using Wi-Fi, ensure your wireless connection is stable, or use a wired, ethernet connection for best results (if available) •Restart your internet modem and router. It should resolve the problem.
  • What should I do if my device freezes or becomes unresponsive?
    If your streaming device experiences freezing, or becomes unresponsive, we recommend performing the steps below to help identify and resolve this behavior.
  • Can I watch Nema TV using a VPN or proxy?
    Nema TV may not work as expected when using a VPN or proxy, and we recommend disabling these prior to attempting to access Nema TV service. If you have modified your streaming device or home network to use custom connection settings, restore your internet provider's default settings and try Nema TV again. •If you are connecting with a Virtual Private Network (VPN) or proxy service, disable it and connect directly with your home internet. •If you have changed your streaming device or home network to utilize custom DNS settings, try resetting these devices to acquire DNS automatically. If you require assistance changing these connection settings on your streaming device or local network, please reach out to your Internet Service Provider or device manufacturer for support.
  • What Internet connection speed is required for Nema TV?
    Like all streaming services, Nema TV stability and performance is dependent on the quality of your internet connection. If you experience trouble watching Nema TV, in the vast majority of situations, the problem is related to performance fluctuations of the underlying internet connection, or your local network.
  • What Internet connection speed is required for Nema TV?
    Nema TV recommends a minimum download speed of 3 Mbps(3 Megabits per second ) , per device, to achieve the highest video quality while using Nema TV
  • Restart your device
    •Unplug your streaming device from power for at least 1 minute •Plug your device back in •Turn the device back on •Try Nema TV again
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